Virtual Assistant Service

Best Outsourcing Company For Loan Processing Services For Mortgage Brokers In Australia
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Why Outsolu’s Virtual Assistant Service?

At Outsolu, we have been working with mortgage brokers, helping them with back-office outsourcing that spare large measures of time and cash in the processing period for a home loan application. Our team of loan processing has vast experience working with a different scenario of loans and is altogether acquainted with the complexities engaged with it.

Below are the main reason why you should outsource your loan processing with Outsolu.

Full Time Virtual Assistant

Competitive Pricing

Highly Trained Assistant

Our Best Selling VIRTUAL ASSISTANT SERVICE

Dedicated Virtual Assistant Service

What Does Our Dedicated Full Time Virtual Assistant Service Covers?

They are your dedicated full-time virtual employee, so you can assign any tasks you would want to. Below are what they are trained in:

    • Loan Processing from pre-lodgement to post-settlement
    • Can complete tasks in Major CRM such as Mercury, Loankit, Podium, Fleats, Flex.
    • SEO Optimized Content Writing

    They are always motivated to learn new things and grow with you. Anything other than what we train them, you can train them as per your need and have tasks completed as you require.

    Our Best Selling VIRTUAL ASSISTANT SERVICE

    PRICE FOR A FULL TIME VIRTUAL ASSISTANT SERVICE IS AUD $2,000 including GST

    Frequently Asked Questions

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    Why use Outsolu Virtual Assistant?

    Out virtual assistant is highly trained in loan processing service for mortgage brokers in Australia and can handle very complex loan scenarios without any help from Mortgage Brokers. They also have their own Australian Landline Number that you or your client can reach them directly.

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    Can we hire a dedicated Virtual Assistant?

    Yes, you can hire a dedicated virtual assistant as per your requirements. We can also help you to form your own virtual team at Outsolu and provide free consultation for managing your process and team.

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    How long we are bound by your contract?

    We do not have any minimum period to trial our services under our Service Agreement. You can elect to exit the agreement at any time by providing us with a 30-day notice period or as per agreed in our agreement.

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    Do you provide per file or part time virtual assistant service?

    No, we do not provide any per file or part-time virtual assistant service. Through our experience, we have found out that per file or part-time virtual assistant service is as effective and efficient as Full Time Virtual Assistant. 

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    How do you solve timezone issues?

    Our virtual assistant works from 7 am to 4 pm local time which is equivalent to below time

    Sydney -12:15 pm to 9:15 pm AEDT

    Perth – 9:15 am to 6:15 pm AWST

    Darwin – 10:45 am to 7:45 pm ACST

    Brisbane – 11:15 am to 8:15 pm AEST

    Adelaide – 11:45 am to 8:45 pm ACDT

     

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    What about privacy issues?

    We use Chinese Wall Method to protect your customer data and privacy. We work in the cloud-based environment which is one of the secure methods of transferring and storing data. Our virtual assistants are bound by our employment agreement including protection of data and intellectual property. Failure to abide by agreement may result in termination and legal charges.

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